Currently, we only sell the Manta Sleep Mask via our website and Amazon.com. The rest of our products could only be purchased via our website. We offer competitive shipping both domestically in the USA, as well as internationally to most countries.

At this time, only the Manta Sleep Mask is available on Amazon. But we might sell the rest of our products on Amazon in the future.

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If you require the help of our Customer Success team, please send us a message via our contact page.

We accept all major credit cards and Paypal. At this time, we do not accept cash, checks or money orders.

If you’re using a computer, please refer to the steps below:

• Add the item(s) you wish to purchase in your cart.
• Click on the “VIEW CART” button.
• Review your order. Once completed, click on the “CHECKOUT” button.
• On the customer information page, enter your coupon code in the designated box and click “APPLY”.
• You should see the new order total once the code has been applied.

If you’re using your mobile phone or a device with a small screen, please follow the steps below:

• Add the item(s) you wish to purchase in your cart.
• Click on the “VIEW CART” button.
• Review your order. Once completed, click on the “CHECKOUT” button.
• Click on “SHOW ORDER SUMMARY” to see the designated coupon code box.
• Enter your coupon code in the box and click on the “->” button.
• You should see the new order total once the code has been applied.

There are few reasons why a coupon code cannot be applied to an order:

• The code is no longer valid. Most of our codes have an expiration date. So if your code is not working, it’s possible that it’s already past the expiry date.
• The code has already been used. Most of our coupon codes are single use. If you have already used a coupon code in the past, you will likely not be able to use it again for a second purchase.
• Your code didn’t meet the minimum order requirement. Some of our codes have a minimum order requirement.

If you encounter problems getting your coupon code to work, please reach out to our Customer Success team via our contact page and we’ll do our best to help you. 

Unfortunately, only one coupon code can be used per order on our website.

No worries! Just send your coupon code to our Customer Success team via our contact page and we’d be happy to honor the discount for you.

Our fulfillment team tries to process orders as quickly as possible. In most cases, we can no longer make changes or cancel an order after it has been placed. However, if your order requires changing and you catch us before your order is shipped, our Customer Success team may still be able to cancel/change it for you. Please contact them via our contact page.

Once you’ve placed your order, you will receive an order confirmation email containing your order number. If you created an account on our website, you can locate the order confirmation there as well. If you still can’t find your order number, please feel free to reach out to our Customer Success team via our contact page.

The easiest and fastest way to locate your package is to use the tracking link or number sent to you after your purchase. If you wish to get more information regarding the delivery status of your order, we recommend reaching out to the shipping carrier directly. They have access to the delivery status of your order so they could assist you better. Please use the tracking number associated to your order when inquiring about your package.

It rarely happens, but if the courier couldn’t assist you, please don’t hesitate to get in touch with our Customer Success team via our contact page so they could help you with your concern.

While we’re not responsible for lost/stolen packages once the courier marks them as delivered, we’d be happy to help you locate your missing order. Please follow the steps below:

• Check with your family or neighbors as it’s possible that one of them received the package on your behalf.
• Check exterior doors or other places where the courier may have left your package (e.g. behind a plant). There's a possibility that the courier left the package out of plain sight to ensure its safety (especially since these parcels do not require a signature).
• If the package isn’t with your family or neighbors, please contact the courier and inquire about your package using the tracking number you received from our shipping confirmation email. It’s possible that the package is still with them and they just mistakenly scanned it as “Delivered”.
• If you still can’t locate the package after this, please let our Customer Success team know that your order is missing and share your order number with them. You may reach our Customer Success team via our contact page.

Below are the common reasons why packages get sent back to us:

• The address on file is incorrect. To ensure the smooth delivery of your package, please double check your shipping address before placing your order.
• The recipient isn’t available to accept the delivery.
• The recipient or a family member refused to accept the delivery.

If the courier wasn’t able to successfully deliver the package, they’ll hold on to it in a nearby distribution center. If the retaining period is exceeded and the package remains unclaimed, it gets returned to the sender.

If your package has been returned to us, we’d be happy to reship. Simply send your updated shipping address and order number to our Customer Success team via our contact page. We can also provide a refund (less shipping and handling charges).

This rarely happens, but in the event that it does, please let our Customer Success team know via our contact page. We'll do our best to sort things out for you by sending the correct items and arranging any necessary returns. Thank you for your patience and understanding!

Our fulfillment team has rigorous measures to ensure that everything is shipped to you. In the rare event that something does go wrong, please reach out to our Customer Success team via our contact page. Let us know what happened and share your order number so we can pull up your order details. We’d be happy to reship the missing item to you.

While we can give you an estimate on when you are likely to receive your order, we can’t guarantee the delivery date/time. In most cases, packages would arrive within the shipping time frame. However, there are times that our partner couriers may face circumstances outside their control which could cause delivery delays.

In cases like this, we recommend reaching out to the courier directly as they can provide you with more information regarding the cause of the delay and new delivery time. Please use your tracking number to inquire about your package. You may also reach out to our Customer Success team via our contact page and we’ll do our best to assist you.

If the order was placed within 7 days of the price change, we’d be happy to issue store credits for any price difference.

For details, please visit our shipping page.

For details, please visit our warranty & return page.

Thank you for your interest in partnering with us! Our Customer Success team can walk you through the process of becoming a wholesaler. Please reach out to our team via our contact page.

Yes, we do! We appreciate your interest in becoming an affiliate. To learn more about the program, please reach out to our Customer Success team via our contact page.

We’re thrilled to hear that you want to share Manta Sleep with your fans. Please send us a message via our contact page so we can sign you up.

Very likely, yes. We have tens of thousands of happy customers and 99% of them report 100% blockout (no light leaking in). This is because of the adjustable eye cups. Most generic or cheap sleep masks let light through around the nose area. However, the Manta Sleep Mask eye cups are adjustable, which means the product can conform to your face and nose shape to create a perfect seal.

The eye cups of the mask are made with foam and are covered with a luxurious modal fabric, which is super soft and made from beech trees. Modal is durable, breathable, absorbent, and super soft. The head strap is made with a combination of cotton and polyester for easy maintenance.

The inner side of the head strap (touching your face) is made with 100% cotton velour, which is lush, soft, and breathable. The outer side of the head strap is made with polyester for easy maintenance.

Since the eye cups are covered in modal fabric, its natural properties allow breathability so sweat and moisture are quickly released and not trapped next to your skin. Modal is 50% more absorbent than cotton, and it’s also got a naturally cool feel to it.

So unless you are sleeping in the hottest summer days without air conditioning, Manta Sleep Mask shouldn’t get too hot.

For back sleepers: the head strap is made with super soft cotton velour, so you’ll forget it’s even there.

For side sleepers and belly sleepers: The product was designed with you in mind. Because most people don’t sleep flat on their back, Manta’s eye cups are tapered on the side for extra comfort. The foam is also soft and molds to your face.

If you’ve only used the cheap and flat airline sleep masks, it may take a day or two to adjust to Manta’s design. However, we have tens of thousands of happy customers and most find the product to be comfortable regardless of sleeping position.

While we aren’t sure how exciting your sleeping habits are, it’s unlikely that Manta Sleep Mask will fall off during the night, if adjusted properly. The two elastic stretch bands are built in to give you extra comfort and room to move, while keeping the sleep mask flush against your face.

All elastics will lose some stretch over time, even the best of quality. With that said:

One, Manta Sleep Mask uses an extra wide and triple enforced elastics band that is going to last significantly longer than anything you’ve probably ever used in a sleep mask. These are industrial grade elastics. 

Two, the product only has 2 small cross-sections made with elastics, rather than the entire strap. This way, even if the elastics get slightly loose over time, you still can adjust the size using the velcro strap closure.

Manta Sleep Mask’s hollow eye cups do not put any pressure on your eyes. You’ll be able to open your eyes whenever you want. If you have very long eyelashes, they may touch the inner wall of the eye cups. However, there shouldn’t be any discomfort.

It depends on how long your eyelash extensions are. The depth of the eye cups is about 10-15 mm so it shouldn't cause any discomfort for most people.

Absolutely not. One of the most common problems with generic and cheap sleep masks is that they directly press against your eyes. This is unhealthy and can often create blurred vision in the morning for 40+ minutes. Manta Sleep Mask’s hollow eye cups solve this problem because there is no direct pressure on your eyes.

Absolutely not. One of the most annoying things about generic and cheap sleep masks with velcro closures, is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro velcro on the strap. It’s GUARANTEED to not stick to or pull hair. We even tested this on our dog (just kidding...not really.)

You can wear Manta Sleep Mask either with the head strap over (covering) your ears, or above (sitting on top) of your ears. Regardless, there shouldn’t be any discomfort. The head straps are made with cotton velour and are super soft. This question is commonly asked, but we rarely hear any of our tens of thousands of customers having problems with it.

For allergy sufferers and people with sinus issues, pressure is a major concern. Manta Sleep Mask’s eye cups are adjustable, which means you can easily move them further apart from your sinus in order to alleviate any pressure. Most people should be able to find a balance between covering your eyes for 100% blackout, while avoiding pressure on your sinus.

The mask is machine washable, but please make sure to use the included carrying pouch, which doubles as a laundry mesh net. Simply place your Manta Sleep Mask (with the eye cups) into the pouch, zip it up, and throw it into the washer. Please make sure to always use the pouch when machine washing, otherwise the foam may get overstretched and deformed. Using the pouch to machine wash will SIGNIFICANTLY increase the lifespan of your product.

The mask can also be placed in a dryer as long as the no-heat setting with tumble-dry option is used. However, we recommend air drying.

One of the most irritating things about generic / cheap sleep masks is that they seem to fall apart after a few weeks. Either the elastics break. Or the threads start coming apart. Or the product gets deformed. Not only did we choose the highest quality materials for Manta Sleep Mask, but we also spent the extra effort to DOUBLE & ZIGZAG stitch all of the major components. Manta Sleep Mask is built to last (for years).

Absolutely not. The foam in the eye cups is soft like a baby’s bottom.

It’s hard to say for sure because there are so many different models of CPAP masks on the market. However, since the eye cups are adjustable, you’ll have greater flexibility in adapting it to fit with your CPAP mask. Please take a look at the product photos and compare them to your CPAP mask model. We have many customers who use Manta Sleep Mask with their CPAP masks with no issues.

We certainly hope so! The total length of the product (with the head strap) is 28 inches (71 cm). This is large enough to fit 99.5% of the population (based on USA statistics).

We've had a number of customers who mainly bought the Manta Sleep Mask because of chronic dry eyes and we're pleased to say that they've observed that the mask does indeed keep their eyes from drying out.  One reason for this is because the eye cups are contoured, the mask doesn't rub on the eyes at all and at the same time protects the eyes from outside elements such as cold air from air conditioning (which is one cause of dry eyes).

The MAX Eye Cups are made from premium memory foam so they may give off a slight smell when unboxing, like all memory foams do. Rest assured that the smell is harmless and is to be expected. To get rid of the smell faster, we suggest airing the eye cups out under the sun.

The MAX eye cups are made from premium and super soft memory foam for long-lasting comfort. To ensure that the eye cups won’t get too hot during summertime, we wrapped them in high-quality bamboo charcoal fabric that’s not only cool to the touch, but also have anti-odor and antibacterial properties.

We recommend cleaning the MAX Eye Cups by hand. Cleaning is easy! Simply get a wet cloth (you may use a mild soap if you prefer) and gently wipe the eye cups. Once done, air them out under the sun.

The dimension of the Travel Pillow when deflated is roughly 20cm x 9cm so they’re very easy to carry when traveling.